Trade in SO EEASy

Competitive Pricing
Fast & Secure
Eco Friendly
Hassle Free Trade in

Trade in SO EASY

Sell your old phone with EE

Get paid for your old gadgets

Ready to sell your device? Find out what your Phone, Tablet, Smartwatch, Mac, Console, or Laptop is worth!

Why choose EE Trade in?

It's easy to trade in with EE

Tell us about your device condition and get a free valuation for your trade in device.

Ship your device to us with our FREE pre-paid postage label or request for us to send you a trade in pack.

Get paid safely straight into your bank account with BACS for selling your devices.

Why customers choose EE trade in?
Price Promise

With our price promise the value you see is what you'll GET PAID.

Support

UK based support team ready to answer any of your questions about trade in

Shipping

FREE and insured shipping, choose our trade in pack or a pre-paid label.

Frequently Asked Questions

A:
  • Sell your phone by entering the make and model (or IMEI) of your phone into the search box on our trade in homepage (click here).
  • Select your device from the results page to get a trade in value.
  • If your device has damage, you can get a more accurate quote by choosing to answer questions on the condition.
  • After getting your quote, send your device back to us using the pre-paid envelope or downloadable label.

A:
  • Your IMEI is a 15-digit number which is unique to your device.
  • Dial *#06# from your device to get your IMEI.
  • If your device has 2 IMEI's - please use the IMEI 1

A: Usually this will be in your device settings under about device, if you still have the original box which came with your device you could also check this. Or visit our how to guides section for instructions on how to identify your device.

  • EE guarantees a competitive price for your when you sell your old phone or other device
  • Should your device be damaged we will send you an updated quote, if this doesn’t work for you we will return your device for free
  • Safe & Secure - Devices securely data wiped
  • Hassle-free experience - free returns pack or print your own label
  • Environmentally sustainable - eligible devices are refurbished and prepped for resale. Any devices we can't securely data wipe will be responsibly recycled, ensuring no devices end up in landfill.

A: EE trade in gives you cash for old phones, tablets, wearables, games consoles, laptops and MacBooks
Sell your phone Sell your tablet
Sell your laptop Sell your Macbook
Sell your wearables Sell you Games Console

A:  The quickest way to check how much your old device is worth is through the search bar on our homepage.

Our current list of accepted iPhone models for trade in includes:

  • iPhone 15 Series (iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max)
  • iPhone 14 Series (iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max)
  • iPhone 13 Series (iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max)
  • iPhone 12 Series (iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max)
  • iPhone 11 Series (iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max)
  • iPhone X Series (iPhone XS, iPhone XS Max, iPhone XR, iPhone X)
  • iPhone 8 Series (iPhone 8, iPhone 8 Plus)
  • iPhone 7 Series (iPhone 7, iPhone 7 Plus)

We also accept Samsung, Google, and Oppo.

A: Yes, when you upgrade with EE directly, you can trade in your old device at the same time. You can do this instore or over the phone. The trade in value will be applied to your bill as a monthly discount. Alternatively, you can sell your phone here , to get a BACs payment straight into your account.

A: We securely data wipe devices - eligible devices are refurbished and prepped for resale. Any devices we can't securely data wipe will be responsibly recycled.

A: Devices need to be removed from any manufacturer account lock before they can be traded in, instructions vary by device type but usually you will find details for your device as part of the email comms we send you. If you need more information please visit our how to guides

A: Your quote is valid for 14 days. If we receive your device outside of the expiry date, you'll receive a revised offer based on the current trade in value. If you need more time, please contact us at eeconsumer.uk@likewize.com

A: At EE, we categorize devices into three distinct conditions: pristine, good, and faulty. To ensure you select the correct category, carefully review each condition's description provided during the Trade in process. It's essential to match your device as closely as possible to these descriptions. If upon evaluation, your device’s condition differs from your initial assessment, we'll provide an updated offer, reflecting the actual condition. Rest assured, you have full control to either accept or reject this new offer based on the revised Trade in value.

A: Once you receive a Trade in quote from EE, it remains valid for a period of 14 days starting from the date you initiate your Trade in online. This gives you plenty of time to decide and send your device to us, securing the offered value.

A: You can select having a pre-paid device pack sent out to you, or printing your own label. Both options require you to drop the device at a Post Office. We advise getting proof of postage. We would advise taking additional insurance for devices of higher value.

A: Your device is insured up to £150 with our label, we advise taking additional insurance for devices of higher value.
If you have chosen to print your own label, ensure you page your device securely.
Contact our customer service at eeconsumer.uk@likewize.com for any shipping concerns.

A:
  • Back up and erase all data,
  • Remove security locks e.g iCloud and Google lock,
  • Remove PIN codes.
  • Fully charge your device.

A: Please only send the device itself. For laptops, include the charger, but no other accessories are needed.

A: Following inspection, payments are processed within 3-5 business days. We'll notify you via email with the details.

A: Check your emails to see if you’ve had communication from us. If there's no update, please contact us at eeconsumer.uk@likewize.com

A: For any enquiries, our support team is here to help at eeconsumer.uk@likewize.com or call us at 0208 732 3798.

A: Find out how much you can make from selling your laptop by simply inputting your laptops make, model and processor into our laptop trade in page. This will then provide you with a quote value. If you accept the quoted price, simply package up your laptop appropriately for shipping, print out the label we will send you, attach it to the package, and take it to a post office to send off. We recommend asking for a proof of postage for your records. We also recommend paying for additional coverage on devices with higher value as we only cover damages for up to £150.

Please make sure your laptop is fully charged before sending, this will help us get your money to you quicker!

Make sure you include your charger with the laptop as it is required to process the Trade in.

A: Yes you need to include your laptop charger with your laptop that you are trading in.

A: 1) Use soft packaging material such as bubble wrap to package your laptop. Ensure all sides are covered with bubble wrap.

2) We then recommend sealing the bubble wrap with tape to stop the laptop from moving. Then package the charger in the manner as the laptop.

3) Then place the devices into a box which is strong enough to survive transportation.

4) Make sure that any space around the laptop in the box is filled with enough bubble wrap to protect it from moving around inside the box.

5) The final step is to print out your label we will send you via email, apply it to the outside of the box and its ready to post at your nearest post office branch! We recommend asking for a proof of postage for your records. We also recommend paying for additional coverage on devices with higher value.

A: To sell your laptop you will need to take it to a post office branch. To help, here’s how to find your local post office branch https://www.postoffice.co.uk/branch-finder.

A: We have an in depth guide on how to find your laptops model on our laptop trade in guide linked here.

A: 1. Press on the Windows key on your keyboard and start typing System, choose System Information which will show Processor information with the name, number, and speed of the processor.

2. If the Windows key is not available on your keyboard, use your mouse, go to the Windows icon located on the bottom-left corner of your screen, right-click, and choose System. Look up the processor's name and number in the Processor information.

A: The price we offer depends on a few factors including:

  • Make and Model
  • Age
  • Condition
  • Processor and generation

A: We accept Laptops in any condition. Whether your Laptop is broken, damaged or old, we will still offer you a fair price for Laptop. However, the condition of your Laptop will affect the value we’re able to pay out.

A: Depending on your laptops condition, we will either find a new home for it through our extensive network of resellers or work with our partners to responsibly recycle your device. 95% of the devices we receive find a new home – the rest, we recycle. We are an environmentally friendly way of getting rid of old tech whilst making you money!

A: Depending on your laptops condition, we will either find a new home for it through our extensive network of resellers or work with our partners to responsibly recycle your device. 95% of the devices we receive find a new home – the rest, we recycle. We are an environmentally friendly way of getting rid of old tech whilst making you money!

  • Sell HP laptops
  • Sell ASUS laptops
  • Sell Dell laptops
  • Sell Acer laptops
  • Sell Lenovo laptops

A: Find out how much you can make from selling your MacBook by simply input your MacBooks serial number into our MacBook trade in page. This will then provide you with a quote value. If you accept the quoted price, simply package up your MacBook appropriately for shipping, print out the label we will send you, attach it to the package and take it to a post office to send off. We recommend asking for a proof of postage for your records. We also recommend paying for additional coverage on devices with higher value as we only cover damages for up to £150 .

Please make sure your MacBook is fully charged before sending, this will help us get your money to you quicker!

A: No, unlike our laptop trade in, no accessories such as chargers are required for the trade in journey.

A: 1) Use soft packaging material such as bubble wrap to package your MacBook. Ensure all sides are covered with bubble wrap.

2) We then recommend sealing the bubble wrap with tape to stop the MacBook from moving.

3) Then place the MacBook into a box which is strong enough to survive transportation.

4) Make sure that any space around the MacBook in the box is filled with enough bubble wrap to protect it from moving around inside the box.

5) The final step to selling your MacBook is to print off your label and take your device to the post office to send off. We recommend asking for a proof of postage for your records. We also recommend paying for additional coverage on devices with higher value.

A: To sell your MacBook you will need to take it to a post office branch. To help, here’s how to find your local post office branch https://www.postoffice.co.uk/branch-finder.

A: On your Mac, choose Apple menu > About This Mac. Serial number will then be displayed.

A: The price we offer depends on a few factors including:
  • Model
  • Age
  • Condition
  • Processor

A: We accept MacBooks in any condition. Whether your MacBook is broken, damaged or old, we will still offer you a fair price for MacBook. However, the condition of your MacBook will affect the value we’re able to pay out.

A: Depending on your MacBooks condition, we will either find a new home for it through our extensive network of resellers or work with our partners to responsibly recycle your device. 95% of the devices we receive find a new home – the rest, we recycle. We are an environmentally friendly way of getting rid of old tech whilst making you money!

A: We buy all well-known MacBooks:
  • Sell MacBook Air
  • Sell Mac Desktop
;

Most popular by brand and model (click to start Trade in and sell your phone)

Apple:

Sell my iPhone 13

Sell my iPhone 11

Sell my iPhone 12

Sell my iPhone 13 Pro Max

Sell my iPhone 13 Pro

Sell my iPhone XR

Sell my iPhone 12 Pro

Sell my iPhone

Samsung:

Sell my Galaxy S22 5G SM-S901B DS

Sell my Galaxy S22 Ultra 5G SM-S908B DS

Sell my Galaxy S21 5G SM-G991B DS

Sell my Galaxy S22 Plus 5G SM-S906B DS

Sell my Galaxy S21 Ultra 5G SM-G998B DS

Sell my Galaxy Z Fold4 SM-F936B DS

Sell my Galaxy S10 SM-G973F DS

Sell my Samsung

Google:

Sell my Pixel 6 GB7N6

Sell my Pixel 6 Pro GLU0G

Sell my Pixel 7a GHL1X

Sell my Pixel 7 Pro GP4BC

Sell my Pixel 7 GVU6C

Sell my Pixel 8 GPJ41

Sell my Pixel 3 G013A

Sell my Pixel